The user interface for automated applications should be simple and intuitive. In those applications where both operators and computers are in constant contact with the public—such as the hospitality arena—it is essential that the interaction also be as smooth and as fast as possible.
Whether for ordering fast food in a franchise, communicating with the kitchen in a high-class restaurant, or booking bedrooms at the front desk of a hotel or motel, touch technology has proven itself to be the most natural interface between people and technology for hospitality providers.
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